• Regular pre-orders can be placed through our Hotplate pre-order drops. Pre-orders open Sundays at 10am PT and close Tuesdays at 6pm PT (or earlier if sold out). Choose your goodies, select your pickup window, and check out.

    Orders are baked fresh for Friday pickup between 4pm - 7pm in Diamond Heights, San Francisco.

    For large or custom orders, please visit our Catering page.

  • Pickup is currently in Diamond Heights, San Francisco on Fridays between 4pm - 7pm. You’ll select your pickup window and see the pickup location information on Hotplate when you place your pre-order.

  • Not at this time. Little Wins Bakehouse is a small, made-to-order microbakery, and each batch is planned in advance to keep everything fresh and thoughtfully made.

  • Regular weekly drops are pickup only at this time.

    For large orders, catering, or events, limited local delivery in San Francisco and the surrounding areas may be available for an additional fee depending on order size, location, and availability.

    We do not offer shipping at this time. As a team of one, we’re currently focused on serving the Bay Area through local pickups, pop-ups, and select event orders.

    If shipping is something you’d love to see in the future, let us know. It helps us prioritize as we grow.

  • Absolutely! We offer large orders for events, gifting, and special occasions depending on availability. Please visit our Catering page for details and inquiry information.

  • Our baked goods are best enjoyed the same day you pick them up for the very best texture and flavor.

    Cookies: if you won’t be eating them right away, please transfer them to an airtight container at room temperature away from direct sunlight and heat. For the best experience, enjoy your cookies within 3-4 days.

    Rolls: rolls are also best enjoyed the day of pickup. Store any leftovers in an airtight container at room temperature for up to 1-2 days. If you’d like to keep them longer, refrigerate and enjoy within a few days.

    To reheat, place the roll on a microwave-safe plate and cover it with a damp paper towel, and microwave for 15-30 seconds or until warm.

  • We bake everything using shared equipment in our kitchen. Our baked goods often contain wheat, eggs, milk, soy, nuts, and sesame. While we may offer flavors without nuts and we take care to prevent cross contamination, our kitchen is not allergen-free.

    All ingredients and major allergens are listed on product labels and order details. Please reach out with any questions or concerns.

  • Yes! While cookies are our main focus, Little Wins may occasionally offer specialty bakes such as rolls, macarons, or seasonal desserts in limited quantities as part of select weekly drops or events. Availability will vary week-to-week.

    Follow us on Instagram or sign up for text reminders on Hotplate for the latest drops and announcements.

  • All sales are final. We do not accept cancellations, returns, or exchanges once an order is placed.

    If you have an issue with your order, please contact us and we’ll do our best to make it right.

  • Please plan to arrive during your selected pickup window. Orders not picked up during the designated pickup window cannot be held, replaced, or refunded.

  • We’re planning on it! Follow @littlewinsbakehouse on Instagram to hear about future pop-ups, collaborations, and local events.

    If you’re interested in collaborating or hosting us, please contact us. We’d love to hear from you.

  • Yes! Little Wins Bakehouse is a permitted cottage food microbakery based in San Francisco, California. We’re waiting for our official permit number to arrive in the mail and will share it here when we have it.

frequently asked questions

Matcha white chocolate cookies on a cooling rack alongside a bowl of freshly whisked matcha and a bamboo matcha whisk.
Assorted Little Wins Bakehouse cookies arranged on a white plate beside a latte on a wooden table.